Contact
If you are experiencing a network down emergency please contact the AMPATH NOC at:
+1-317-278-6630 ( 24x7x365 )
AMPATH's On-Call Schedule is as follows:
Level1 Contact:
Mr. James Grace
Cell: 305-332-6521
Landline: 305-348-8077
Email: jgrac002 at fiu dot edu
To escalate your issue to a Level2 contact or for further technical information on the AMPATH IXP, please contact:
Mr. Ernesto Rubí
Landline: +1-305-348-8077
Cell: +1-786-282-6783
Email: ernesto at cs dot fiu dot edu
For information regarding international R&E networks please contact:
Chief Operations Officer
+1-305-348-4105
Our regular network maintenance hours are from 5:30am to 7:30am EST (9:30 to 11:30 UTC).
